Recently, DHL announced a 3 - 5 day expected delay on all packages coming from the area of our warehouse. This may impact delivery dates for orders placed since August 20th, 2021, and is expected to resolve in the coming weeks. We understand that this is a source of frustration, and we are doing what we can to work with the courier to ensure that we can accurately represent the likely transit time of packages.
Arrowhead is doing our part to ship orders out in a timely manner after they are received, but please expect delays in delivery if your package ships via DHL. We will continue to use DHL for larger orders due to their stellar reliability and superior tracking capabilities.
We guarantee delivery of all orders. See the Lost Package Policy for additional details.
Thank you for your patience as we navigate these unique circumstances!